via "Contact Form 7" Plugin.
錯誤: 找不到符合條件的聯絡表單。
The Top 3 Questions asked about Absolute Home & Office:
Q: I have purchased Absolute Home & Office. How do I Install it?
A: To download and install the Absolute Agent:
- Sign in to the portal from the device that you want to add at https://app.absolute.com.
- Click
If activated licenses are available, a message shows prompting you to download the agent and install it.
If no licenses are available, buy a subscription before installing the agent on a device. - If a license is available, click Download in the message, or click Add Device.
- Depending on the platform of your device click on either the Windows or Mac Installer.
- Follow the instructions provided in the installer to install the agent. Click Finish when you’re done.
- Ensure that the device is connected to the Internet and then wait for the newly installed agent to call in and activate. Agent activation occurs during the device’s first call to the Monitoring Center and may take up to 15 minutes.
Q: How do I transfer Absolute Home & Office to a new or replacement device?
A: Please note that you are not required to have the original device to perform a license transfer. To transfer a license please take the following steps from the new device:
- Sign in to the portal from the device that you want to add at https://app.absolute.com.
- Click
- Select on the device you wish to remove and once on the device page select “Remove Device”.
- Click
Once a license is available, a message shows prompting you to download the agent and install it. - Click Download in the message, or click Add Device.
- Depending on the platform of your device click on either the Windows or Mac Installer.
- Follow the instructions provided in the installer to install the agent. Click Finish when you’re done.
- Ensure that the device is connected to the Internet and then wait for the newly installed agent to call in and activate. Agent activation occurs during the device’s first call to the Monitoring Center and may take up to 15 minutes.
Q: How do I enable Auto-Renew or update my billing details?
A: If you would like to enable Auto-Renew or update your billing information, you may take the following steps:
- Do one of the following:
On a device’s Details page, click the code under Activation Code.
Click - In the Auto Renewal area, click Enable. The My Products page of the payment site opens.
- Enable Auto-Renew: In the Subscription status area, click Enable auto-renewal and click Confirm.
- Update Billing: In the Subscription status area, click Update payment method and follow on screen instructions.
聯絡方式
關於支援相關的查詢，請通過完成下列網路表單並附上您問題的詳細資料聯絡我們。
This form is temporarily undergoing maintenance.
If your request is urgent please contact us at [email protected] via email.
Thank you!
銷售查詢
直接聯絡我們的銷售團隊，獲得所有銷售相關查詢的即時幫助。
電話號碼 (English Only)
加拿大 / 美國
1-877-337-0337
拉丁美洲
+001-604-630-2288
歐洲、中東和非洲
+44 118 902 2004
亞太地區和日本
+65-3-159-0579
報告失竊
如果您是 Absolute Home & Office 客戶，在筆記型電腦、智能手機或平板電腦安裝了有效的訂購，當裝置失竊後，您需要採取下列步驟才能開始追踪和尋回過程。
