Global Support
Have questions? Get the answers you need or contact us directly.
Q: I have purchased Absolute Home & Office. How do I install it?
A: To install our software, please take the following steps:
You will then be taken your main device page, where you may confirm that the installation was successful. Please be advised that it may take up to 30 minutes for your device to sync with our Monitoring Center.
Q: How do I reinstall Absolute Home & Office on my device?
A: To reinstall Absolute Home & Office, please take the following steps:
Once installation is complete, you will then be taken your main device page automatically. Please be advised that it may take up to 30 minutes for your device to sync with our Monitoring Center.
Q: How do I transfer Absolute Home & Office to a new or replacement device?
A: Please note that you are not required to have the original device to perform a license transfer. To transfer a license, please take the following steps from the new device:
Once installation is complete, you will then be taken your main device page automatically. Please be advised that it may take up to 30 minutes for your device to sync with our Monitoring Center.
Q: How do I enable Auto-Renew or update my billing details?
A: If you would like to enable Auto-Renew or update your billing information, you may take the following steps:
This billing information will then be used on your next billing cycle for a one-year renewal.
When entering your billing information, please keep the following in mind:
Please note that Auto-Renew is set at a per-device level. This means that it must be enabled separately for each device you have activated with us.
For support related inquiries please contact us by completing the web form with details of your issue.
Reach out to our Sales Team directly for immediate assistance with all sales-related inquiries.
Canada / US
1-877-337-0337
Latin America
+001-604-630-2288
Europe, Middle East, and Africa
+44 118 902 2004
Asia Pacific and Japan
+65-3-159-0579
If you are an Absolute Home & Office customer with an active subscription installed on your laptop or tablet and your device has been stolen, you will need to take the following steps in order to begin the tracking and recovery process.
If you experience any difficulty logging in to your account, please contact us by phone.
Absolute is factory-embedded by these premiere device manufacturers in over 500 million devices.